1. How does human capital provide a basis for competitive advantage? What are the five characteristics of high-involvement management, and what evidence exists to support the effectiveness of this approach?Include references such as your textbook, journals, trade articles, etc., to support your response. Properly cite any references using APA format.2.What can individuals, leaders, and organizations do to effectively manage diversity? Provide an example with your response.3. What factors influence the way we perceive people? How might these factors influence the judgments an interviewer makes about a job applicant?4. What do we mean by stress? What are the general causes of workplace stress according to the demand-control model and the effort-reward imbalance model? Explain each model and compare and contrast.5. How would you describe an effective communication process? Provide an example. What are the six individual barriers to effective communication?6. hould associates be required to work in teams if they prefer not to do so; that is, if they prefer to be evaluated based only on their individual efforts? What are the implications of allowing people such choices? Include references such as your textbook, journals, trade articles, etc., to support your response. Properly cite any references using APA format7. Under what circumstances can conflict be functional? When is conflict dysfunctional? Which of the basic types of conflict are likely to be dysfunctional, and why?
